Returns & Exchanges
At Thrivin, we want you to be fully satisfied with your performance gear. If your equipment or apparel doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, gym-ready condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing